FAQ for patients

We strongly recommend that you consult your GP beforehand. Your doctor should send us a request for an assessment (consultation or sleep test), which is then to be validated by a Cenas physician. Our secretary’s office will promptly get in touch to arrange an appointment.
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If you are unable to attend, please let us know at least 24 hours in advance. Any appointment or examination not cancelled at least 24 hours in advance will be invoiced.

With the latest developments in technology, new CPAP machines are now almost completely silent so as not to disturb your bed partner.

Yes, it is strongly recommended that you maintain your CPAP therapy while travelling. Most machines run between 100 and 240 volts, so they can be used anywhere abroad. However, always remember to have the correct wall connection/adapter depending on the country you are traveling to.

Yes, there are smaller CPAP machines designed specifically for travelling. Please contact us for more information.

To help you maintain your CPAP machine, we have created a dedicated maintenance and cleaning guide.

Yes, there are several alternatives to CPAP treatment. However, as every case is unique, we recommend you to consult with your GP to find the most suitable solution for you.

It is perfectly possible to fly with your CPAP machine. However, we recommend that you check your airline’s policy before departure. In most cases, the CPAP machine is considered a medical equipment and therefore will not be counted as extra hand luggage.

Yes, you must have a prescription from your GP to carry out sleep examinations.

Your insurance card, all your medication, toiletries, pyjamas (or a comfortable outfit) and slippers, comfortable clothes as well as entertainment such as reading or music.

Yes, if you wish. Simply inform the nursing staff the day before and book an additional meal (to be paid for).

Yes, special menus are available for people with allergies. Simply inform the nursing staff before your arrival.

Yes, a selection of vegetarian dishes is available.

The sleep diary is a self-assessment tool that patients use to write down, night after night, all sleep-related information (bedtime, sleep latency, waking time, night-time awakenings). It also helps patients gain awareness of their own sleep/wake cycle.

For patients suffering from insomnia, the sleep diary is useful to :

• Gain information on the frequency and severity of insomnia
• Identify factors associated with a good or bad night’s sleep

Yes. Limitation: prescription only by specialists in pulmonology or paediatrics with advanced training in paediatric pulmonology (postgraduate training programme of July 1st, 2004, revised on June 16th, 2016) or by sleep centres certified by the Swiss Society for Sleep Research, Sleep Medicine and Chronobiology (SSSSC).

Yes. Consultations and sleep tests are covered by basic insurance.

The Cenas sleep medicine centre is very well served by public transport. We recommend using tram Nos. 12 or 17 (stop at Graveson), Léman Express lines 1-2-3-4 (stop at Chêne-Bourg Gare Tour) or buses Nos. 31 or 32 (stop at Chêne-Bourg Gare Tour). If you wish, a paid underground car park is available at the Chêne-Bourg station.

Please note: The car park is currently under construction. Learn more here.

A covered car park is available near the centre, with spaces dedicated to people with reduced mobility. The premises of the Cenas sleep medicine centre are designed to be easily accessible for people with reduced mobility.